AS someone who worked in emergency services for 50 years and the 911 operator was confused she needs to be fired, 911 operators need to be able to handle all calls very quickly, no matter what the emergency is, when I heard was was said, I blew a gasket, how fuckin stupid can you be? We had a pilot eject from a fighter in my town, the plane then hit the lobby of a hotel causing a tremulous fire, killing people in the hotel, the 911 operator didn't question the caller of what happened, she reacted immediately. I have NO compassion for not being able to react under fire, these folks are our first line of defense in an emergency, PERIOD!