To be clear, OSHA's jurisdiction involves employees and employers only - not the public. Those "regulations" regarding the mandates for the public to wear masks are part of the local government's pandemic protocols and are enforced by the local authorities. Businesses can be fined by the county, city, or state, depending on the regulations and enforcement. The individual office can have requirements for the public to wear masks as part of the overall pandemic guidelines. They only thing they can do if a patient refuses to wear a mask is to deny service.

To be clear, OSHA's jurisdiction involves employees and employers only - not the public. Those "regulations" regarding the mandates for the public to wear masks are part of the local government's pandemic protocols and is enforced by the local authorities. Businesses can be fined by the county, city, or state, depending on the regulations and enforcement. The office can have requirements for the public to wear masks as part of the overall pandemic guidelines. They only thing they can do if a patient refuses to wear a mask is to deny service.