A very perceptive article.

A paradigm shift is happening in organizational management in Local Gvernment. (search: flattening hierarchies). The aspirational, transformational ideas (e.g. efficiency, effectiveness, economy, consistency) that started in the eighties are now being debunked because the goals are not measurable, and are unattainable in just about all cases. Academics were writing about that back in the late nineties and noughties.

What is emerging is the pragmatic Public Service Logic. Meaning: A shift towards akshully serving the public, not punishing them and stealing from them.

A very perceptive article.

A paradigm shift is happening in organizational management in Local Gvernment. (search: flattening hierarchies). The aspirational, transformational ideas (e.g. efficiency, effectiveness, economy, consistency) that started in the eighties are now being debunked because they are unattainable in just about all cases. Academics were writing about that back in the late nineties and noughties.

What is emerging is the pragmatic Public Service Logic. Meaning: A shift towards akshully serving the public, not punishing them and stealing from them.

A very perceptive article.

A paradigm shift is happening in organisational management in Local Gvernment. The aspirational, transformational ideas that started in the eighties are now being debunked because they are unattainable. Academics were writing about that back in the late nineties and noughties.

What is emerging is the pragmatic Public Service Logic. Meaning: A shift towards akshully serving the public, not punishing them and stealing from them.