Also happened to me in the UK.

The trash people they hire as “engineers” stole their databases and sell to others who are professional fraudsters.

Applies to banks, utility companies and others.

They know a lot of details when they call. They start making you worry, saying they’re protecting you, confirming the details they already know and then once they’ve built some trust they’re fishing for more information.

Banks shouldn’t ask questions as they have everything in their systems.

Also happened to me in the UK.

The trash people they hire as “engineers” stole their databases and sell to others who are professional fraudsters.