We didn't offer because it would likely just mean someone going in and mucking things up. But you are right, given this is about our national elections, it should have been far more formal. Our system was low priority, low impact and that nobody really cared to take over the system and 'own it' internally ultimately was not a good thing.

An 'on the ball' election authority would know the system inside and out, have all the passwords, and should not really need anything else from the vendor.