I understood it to mean they could listen in , record, or access whenever they want for whatever they want. Read the clause again and tell me where it is SPECIFIC to only their conversations with you.
'...we (and our agents) may monitor and record any telephone calls or other communications, regardless of medium (1) between us (and our agents) and you or your agents, or (2) between us (and our agents) and any user of your Services or Customer Equipment, or any phone number associated with your account.'
I understood it to mean they could listen in , record, or access whenever they want for whatever they want. Read the clause again and tell me where it is SPECIFIC to only their conversations with you.
'...we (and our agents) may monitor and record any telephone calls or other communications, regardless of medium (1) between us (and our agents) and you or your agents, or (2) between us (and our agents) and any user of your Services or Customer Equipment, or any phone number associated with your account.'
At least they didn't say they can monitor calls between you and anyone else besides them.
Yes...THIS!!!!