If you have a Chase Bank Account, you might want to close it now.
(www.zerohedge.com)
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I was trying to refinance my 4.8% home moetgage last year when rates got low. They dragged out my application for 3 months making all kinds of absurd demands for documentation and then denied me. I have great credit and have qualifications way beyond what they need. they just wanted to keep their 4.8% loan.
I got a loan from another bank in a week. fuck them.