111 is (or used to be called) NHS Direct. It's for people who have medical problems but aren't severe enough to call 999. It was set up to take some load off the emergency 999 service that was being used for non-emergency things because the GP service in the UK is often so abysmally poor. Usually you get to go through a few automated menus before speaking to a paramedic, who will ask about symptoms and advise whether you need an ambulance, out of hours doctor, normal GP or nothing. They have the ability to dispatch an ambulance if they determine that one is needed.
Unless it's changed since I've used it, the online version is just some useless questionnaire that ends up advising you to call 111.
111 is (or used to be called) NHS Direct. It's for people who have medical problems but aren't severe enough to call 999. It was set up to take some load off the emergency 999 service that was being used for non-emergency things because the GP service in the UK is often so abysmally poor. Usually you get to go through a few automated menus before speaking to a paramedic, who will ask about symptoms and advise whether you need an ambulance, out of hours doctor, normal GP or nothing. They have the ability to dispatch an ambulance if they determine that one is needed.
Unless it's changed since I've used it, the online version is just some useless questionnaire that ends up advising you to call 111.