Ordered 2 silver coins (market price) and 2 coin holders ($1.09) last night 9pm.
Screen kept flipping btwn "cart" and "continue", but i eventually was able to pay.
JMBullion strongly suggested using UPS, as USPS not reliable...$16 extra. So i took their advise and bit the bullet on the shipping.
Unaware to me during the screen filpping, the coins disappeared from the cart.
After paying I noticed the total was different/less.
Immediately sent emails stating my error and asking for a reversal so i could order correctly.
Spoke w cust service this a.m...
Her:.sorry. cant reverse as it has a tracking number.
Me: has the item been picked yet?
Her: No.
Me: just hit cancel !
Her: it'll cost $25 more if i do.
Me: a few more words of dismay and disappointment and click.
Emailed them again and they basically responded with a " too bad, so sad" attitude and added a "you've already been told..." scolding.
So very disappointed as i was a repeat customer.
I admitted my error; greed is ugly. They basically stole from me and and are unyielding. Screw them.
Anyone want to pay 20 bucks for a $1 item?
I use silvertowne.com Great folks, I have never had an issue.
My favourite piece of silver is a 5 oz Silvertowne bar with a big old tarnish spot on the bottom where the plastic case ripped. I find it hard to find 5 oz bars and i love their logo.
I also have a Silvertowne round and its has a very cool design as well. Silvertowne is a great mint!
Hey! I have a 5oz Silvertowne bar on my desk this very moment! It's the piece I fondle while I'm deep in thought :)
Thats awesome! Its a great piece. The Navajo believe that silver is the metal of the next world and if you have it you know where youre going. Did you take yours our of the plastic? I want to, I dont even ever imagine selling my silver but for some reason I keep it in the plastic lol
Thank you!