To deal with the public anymore? I keep seeing and hearing commercials about all these great deals on food, merchandise, etc. but ONLY if you order thru their app and pick up yourself! Have we now become a wallet, a profit but not really a customer? I purposely don’t do business with those businesses who only give “app” deals. Don’t want to see me, you don’t need to see my $!
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The treatment if at all is always crappy!
Yes, it is. Customer service everywhere is really terrible now, though. Terrible attitudes and nobody cares, unless you are in a locally-owned establishment. We've damn near reached Idiocracy when it comes to chains, big box stores, customer service call centers, etc.
But at times I can't really blame the employees. The general public is everything you see on YouTube, Libs of TikTok, etc. People are deranged.