We called this morning and cancelled our policies...all of them. The poor local agent we ended up w/on the phone had NO idea about any of this. THEN we get a call from the agency owner of that local office, begging and pleading. They lost a new home, 5 cars (kids are still on our policy), 2 motorcycles, and a camper. I'd be sick too. My husband told him that if he ever moves to an independent agency to give us a call, but as it is, he can't operate w/o State Farm and we won't do business with them. Period. Feels SO good to put your money where your mouth is!