I agree. Its one thing to hear this once and then pigeon hole it and forget and another story if you have role played it multiple times so you are able to use it in an interaction that may never happen. Even companies practice fire drills, active shooter drills, and CPR training. Not like you will ever need it but they do happen more than once. If your not practicing this it isnt gonna be at the forefront when needed.
I agree. Its one thing to hear this once and then pigeon hole it and forget and another story if you have role played it multiple times so you are able to use it in an interaction that may never happen. Even companies practice fire drills, active shooter drills, and CPR training. Not like you will ever need it but they do happen more than once. If your not practicing this it isnt gonna be at the forefront when needed.