Criminal negligence at the least. Hold them accountable. This is a breach in a citizen's rights. If they can't handle the responsibility of handling peoples' votes, the responsible thing to do is not to handle them at all and let another company do it. Since they agreed to those responsibilities, they've implicitly agreed to the consequences of criminalities pertaining to irresponsibilities.
Criminal negligence at the least. Hold them accountable. This is a breach in a citizen's rights. If they can't handle the responsibility of handling peoples' votes, the responsible thing to do is not to handle them at all and let another company do it. Since they agreed to those responsibilities, they've implicitly agreed to the consequences of criminalities pertaining to irresponsibilities.