Business owner here. I regularly get BBB complaints from customer who believe they have been wronged. For example their package was 1 days late. If you look on the BBB and search on the large companies like FedEx, UPS, and Uber they will have tons of negative reviews and complaints. The irony is that you can't write negative reviews on the BBB or initiate complaints. Unlike Yelp where you can write reviews on Yelp. BBB is a joke, but some people still think it's a valuable resource.
Business owner here. I regularly get BBB complaints from customer who believe they have been wronged. For example their package was 1 days late. If you look on the BBB and search on the large companies like FedEx, UPS, and Uber they will have tons of negative reviews and complaints. The irony is that you can't write negative reviews on the BBB or initiate complaints. Unlike Yelp where you can write reviews on Yelp. BBB is a joke, but some people still think it's a valuable resource.
...you have a firm grasp of the situational reality....