Posting this here bc many of you may use Amazon not knowing how crooked and rotten they are.
I recently reactivated my individual seller account after 5 years of non-use to sell a personal art book I had that was rare. It was a copy of Gelitin's "The B Thing" which involves 9/11.
It sold and theyre now keeping my whole $1100 in payments. I have no A-Z Claims, chargebacks, account is Healthy, and no tax issues, which are the reasons they provide for holding up funds.
I sold this to fund a class trip for my son for school.
I shipped the book using Amazon-paid and provided shipping with insurance. This is supposed to protect sellers furthee.
Seller Support has been patently useless, keep referring me to the Account Level Reserve page which doesn't apply to me, as I have none of the issues.
Last i heard from customer support was: "Please be inform that we dnn't have reserve any payments in your account however still the amount has been hold, so I will transfer the case to internal team to investigate further." (Spelling errors direct from amazon rep in chat)
I got an email from them just now that basically says they can keep it forever so 🤷♂️. Im also hearing i cant close my account or theyll keep the money and they may also ask for a receipt to prove i owned this book or they can deactivate the account and keep the funds
Beware folks, normal people on Amazon are getting screwed when you buy there, even those among us
Start looking for an attorney. The only way it stops is calling them on it. Sue for your personal expense to bring the suit. There are lawyers out there that will take your case with no money up front. They get a percentage of the judgement. Sue for punitive damage as your son’s trip can’t happen without your funds. Good luck. Don’t lie down and take it. That’s why these guys are getting away with this type of stuff.
It has to go through arbitration and I'm seeing $1800 to file the dispute claim
My God. They’re strong arming you. Good luck.