Hey that's as much as IT knows when you call the help desk. "Have you tried turning everything off and then back on?" That's the first thing they ask so now when I call(work help desk) the first thing I say is I've already tried turning everything off and on twice and it hasn't fixed the problem. So technically you have at least the first step in IT help desk world.?
I am also in the dark. Obviously I am no computer whiz. I am good at turning it on and off mostly. And that is about the extent of my knowledge.
Hey that's as much as IT knows when you call the help desk. "Have you tried turning everything off and then back on?" That's the first thing they ask so now when I call(work help desk) the first thing I say is I've already tried turning everything off and on twice and it hasn't fixed the problem. So technically you have at least the first step in IT help desk world.?