Went to Lowes today and like every other 9 out of 10 trips I leave pissed off without what I went for, today it was the cause of a "coin shortage" . I go to pay for my items and the clerk tells me there is a coin shortage therefore I can either round up my total or use a card, I immediately asked for a manager .... Manager comes over to explain to me there is a "coin shortage" again I may either round up my total if paying cash or use a card, I explained to her I am in business and deal with a few different banks and there is no coin shortage that I have seen, she goes on to tell me their coin supplier is Loomis and there is a shortage with them, I asked if so, why should their prob cost me $$$, she asked how ..if loomis is playing games with the system and Lowes is either in on the game playing with loomis which I am sure is backed by the fed or simply too lazy to find a different coin supplier or send a manager to a bank, then it is their problem. Why would you round my total up and not down ???? You are providing a lower level of service to me. She said that is how it is I am sorry what else may I do to help you today. I said you can put this stuff back on the shelf I am DONE shopping here. does anyone have any evidence of loomis being instructed to play games with coin circulation with box box retailers ?? This coin shortage is such bullshit
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My point is this. If Lowe’s truly isn’t in on the bs then they should find a diff coin supplier or some how someway not make it inconvenient for the customer and not push the digital bs..... if they believe in what we are here in the USA they wouldn’t allow this bs in their stores. OR they would round down.... we are talking pennies on every sale for stuff that is already way over priced imported junk. I have no prob leaving there without buying anything. I’ll go to the local plumbing supply place tomorrow morning and. Buy my imported fittings from him but at least hand my CASH to a patriot biz owner ...
If they cared about their customers, The manager would take cash bills they have and go to the nearest bank to swap it out with coinage and return to the store. It's not that fucking hard. Apparently your location Lowe's doesn't give a fuck about customer service. I bet their shelves are sloppy and alot of their prices are outdated. Lazy assholes.
Sounds like the Lowe’s in my town. Absolutely the shittiest customer service around and run by the dumbest people in town, I can’t stand that store, I try to do as much shopping at the smaller store as I can. It’s hard though when I’m looking for something specific.
We Don't shop at Lowes, we usually go to Menards.
Fuck John Menard