Went to Lowes today and like every other 9 out of 10 trips I leave pissed off without what I went for, today it was the cause of a "coin shortage" . I go to pay for my items and the clerk tells me there is a coin shortage therefore I can either round up my total or use a card, I immediately asked for a manager .... Manager comes over to explain to me there is a "coin shortage" again I may either round up my total if paying cash or use a card, I explained to her I am in business and deal with a few different banks and there is no coin shortage that I have seen, she goes on to tell me their coin supplier is Loomis and there is a shortage with them, I asked if so, why should their prob cost me $$$, she asked how ..if loomis is playing games with the system and Lowes is either in on the game playing with loomis which I am sure is backed by the fed or simply too lazy to find a different coin supplier or send a manager to a bank, then it is their problem. Why would you round my total up and not down ???? You are providing a lower level of service to me. She said that is how it is I am sorry what else may I do to help you today. I said you can put this stuff back on the shelf I am DONE shopping here. does anyone have any evidence of loomis being instructed to play games with coin circulation with box box retailers ?? This coin shortage is such bullshit
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Before we go off on a wild goose chase:
It is a perfect way to steal money under the guise of a perceived problem. It simply increases their cash flow. IF they would round up AND down, that would be a different matter.
Solution would have been to either pay with coin and even allow for a small discount for the effort to alleviate a coin shortage in their coffers.
Or
They would simply go to a bank and exchange green for coin.
But, it is on you to pay the exact amount.
So my first suspicion would be: they are fucking their customers over to have a higher cash flow.
At the same time, they promote card payments to loose the cash issue.
In the current climate, expect to see more shit going on, where paying cash gets punished with surcharges.
divided by x customers paying cash.
Is that a costs of service that they want to run? Or will they debit your check with a surcharge?
Would that costs them turnover and clients? It is all a matter of risk assessment.