My Floridian daughter recently was denied an Uber for not wearing a mask. Her ride was canceled, and she was charged. The driver reported her, and she received this email telling her to take a photo in a mask to be allowed to ride. She called a Lyft instead.
(media.greatawakening.win)
🧠 These people are stupid!
Lyft has exactly the same policy.
Rideshare apps charge you something even if you cancel the ride for whatever reason, because the driver has already taken time getting to you (and passed up other rides). If they didn't, groups of people could order multiple rides, take the first to arrive, and cancel the rest, having wasted the time & labor of all the other drivers. It's not a new policy, and not related to masking.