I have had to deal with wack jobs like that. Had a couple girls cut in line at an amusement park and said, “No cutting in line.” and pointed to the signs that were posted all over. They got all offended and when they got off the ride, told their mommy and then got a security guard to talk to us. I just acted very calm as if we were dealing with insane people, was very nice to the guard. The mother said she was a school teacher in Washington DC. “Of course you are.” Made total sense. Wack Job.