She is probably turning to alternative because she has run out of options through traditional medicine. She brought her problems to a regular clinician that shrugged their shoulders and wrote her a script for antidepressants and xanex. They probably told her she had anxiety and then sent her on her way. Out of frustration of not getting any answers, she then turned to an alternative practitioner.

It would be interesting to find out exactly why the practitioner is turning her case down. Helping people is usually the reason why someone gets into alternative care to begin with - because there is a realization that traditional medicine has its problems. Alternative practice is about thinking outside of the mainstream box in order to help patients - pulling from a wide variety of disciplines to come up with strategies for health and well being. I am sure there is a lot more behind the refusal than just a fear of a patient's ongoing health issues.

However, if the provider gets the idea, just by talking to the patient, that they are too normie to accomplish anything, then that may be a good reason to pass. It is easier at that stage to refuse to take a case rather than open up a huge can of worms with what may end up being a difficult patient from hell. Once a patient is taken into the practice, it is much harder to fire them. After being in practice for a few years, a wise clinician can usually smell these types of patients coming. The fact that she said it was not a good fit, is probably closer to the truth than she realizes.