Same here. I'm in IT and have been working overtime for months because of all the call outs, covering for the level 1 folks and doing tasks like resetting passwords.
So glad I worked in customer service and sales before getting into IT. Those skills transfer over very well, especially with a captive audience.
Same here. I'm in IT and have been working overtime for months because of all the call outs, covering for the level 1 folks and doing tasks like resetting passwords.
So glad I worked in customer service and sales before getting into IT. Those skills transfer over very well, especially with a captive audience.