I've been a happy ebayer for 17 years. Recently they added a new security verification process and I got locked out of my account. No way of getting through to them, so asked someone to send them an email explaining my problem.
After a lot of hassle I managed to speak to someone: No smart phone, no way of getting into my account. Byeeee.
This is the start. More places going cashless in the UK. If you don't comply you are out of the system.
2008 was when Meg Whitman A monkey can run this train introduced Donohoe as CEO, that was the death of the "little guys marketplace" with his MBA love of big business. The little guy was regulated out of business and Paypal turned into the enforcement arm of ebay. I had a good run 2004-2008 and I stopped selling on ebay. Seller Central was the last link to ebay and I left that too.