Former American Airlines CEO Doug Parker stepping down as chairman
(www.dallasnews.com)
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I was in an airport during the crony. AA took out and delayed my plane for service all day, I was in a gate for 8 hours with over 200 people.
When I asked to get another plane, AA told me I bought a non-refundable ticket and had to wait for my plane to get 'serviced'.
Don't trust the airlines.