Struggling US retailer Macy’s to close 150 stores
(insiderpaper.com)
You're viewing a single comment thread. View all comments, or full comment thread.
Comments (9)
sorted by:
Bad business practice predates any political fads or trends. We used to have a regional dry goods chain called The Bon Marche'. It was high end, on a par with Nordstrom's. Then it was bought by Macy's. Then the low-rent business practices came into play: blocking aisle access with standalone displays and shelving for trendy clothing (making it a pain to navigate to the area of the store you were interested in), almost stocking clothing goods (no matter what kind of trousers you wanted, there was only one style in your size), arbitrary intended outages (looking for formal short-sleeve shirts---officewear---not finding them and being told they were "seasonal" wear...seasons, in an air-conditioned office?), absence of clerks (clothes in hand at counter and no one to be seen), and clothing left in a mess from the previous day's handling. At least they were not posting signs in Spanish (e.g., Sears), but they weren't far from it. I stopped shopping there a long time ago because it was a waste of time, irritating, and a big frustration to search and seek, and find nothing. They went out of business here a few years ago. Customers finally had no appetite for the low-rent crap behavior and better options were available.
Macy’s is no where near the quality of Nordstrom’s with both the inventory they each carry and the customer service.