I have 2 friends that are in this group but they mostly lurk and do not post or comment often. We have discovered that when they do comment they are able to see their comments but what I see on my screen is that their comment shows to be deleted as soon as it’s made. Is there something that they are doing wrong that can be corrected in the settings? We can’t figure it out and can’t figure out how to report this directly to the moderators.
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Hi fren.
New accounts are in their probationary "handshake" period until they gather enough merit. During this time comments may or may not get through and early posts normally don't until the automod decides to trust the new person, which may vary. You can see the white "handshake" icon next to the user's name during this period.
You can ask your friends to contact the moderators and politely ask for their comments to be manually approved if they feel that we're missing out on their contributions. Whether this gets done would be at the discretion of the moderator, and whether moderators are available at that time.
Thank you so much for answering this. My friend is sending a private message to you.