When I worked a help desk, nearly all of the "My laptop is dead" calls were power bricks that were not completely plugged in. I'd go so far as to ask people to physically push the ends together to confirm it's plugged in and always get a response that they did. When I eventually go to their desk most of the time I would push the plug in and it would come back. Maybe 10% of the time the battery had physically failed.
Oh I can believe that. There is need for IT stuff. But the bloat should go. No need for an IT department in every single department. Absolutely there are complex routing, data storage and servers. The end user sure isn't able to maintain that. What gets to me the overlap. Every department doesn't need "that IT guy" especially high tech jobs. We maintained access and security devices and servers. And even we had IT guys. We WERE the IT guys. 🤣
When I worked a help desk, nearly all of the "My laptop is dead" calls were power bricks that were not completely plugged in. I'd go so far as to ask people to physically push the ends together to confirm it's plugged in and always get a response that they did. When I eventually go to their desk most of the time I would push the plug in and it would come back. Maybe 10% of the time the battery had physically failed.
So don't overestimate anyone's competence.
Oh I can believe that. There is need for IT stuff. But the bloat should go. No need for an IT department in every single department. Absolutely there are complex routing, data storage and servers. The end user sure isn't able to maintain that. What gets to me the overlap. Every department doesn't need "that IT guy" especially high tech jobs. We maintained access and security devices and servers. And even we had IT guys. We WERE the IT guys. 🤣