People need to go to prison
Senator Josh Hawley “What you're telling us is these big insurance companies went to a consulting firm, McKinsey, and asked them to design a program to help rip off policyholders?”
“That is correct, sir”
Josh Hawley “And that has that been successful? I mean, has their program been successful in ripping off policyholders?”
“It's been incredibly successful, sir. It is actually part of this systemic fraud that's occurring every day now.”
If you really want to know just read Delay, Deny, Defend. This book has been reprinted 17x the last I checked about 15 years ago..yes 15 years ago and it’s only got worse.