Amazon, I know they deliver to your house but can we get back to stores? And leave Amazon. Store employees actually send customers to Amazon and tell customers we dont carry that.
You're viewing a single comment thread. View all comments, or full comment thread.
Comments (47)
sorted by:
Not high enough of a markup!! We needed extra security, upgraded cameras, security not tied to the electricity so someone couldn't turn off the power and break in... plus we needed big safes, trustworthy employees, shatter proof showcases... so much extra money goes into keeping the inventory safe. Plus extra insurance. We had two break ins. Insurance doesn't like to pay. We lost more than product. The police recovered some of the stolen items and they keep it as "evidence" and we never saw it again. There is way too much expense in the business. We just finally got tired of it and had to close.
That is a shame, especially with the police keeping the recovered items from a burglary. Which should have been returned when the case was completed. I would check with them, make sure the case is completed and see if your merchandise can now be returned.
Remember, as Trump has said many times: when you catch the theif, the diamonds are not kept by the theif-they are returned to the owner. (not an exact quote).
It's an endless cycle with the evidence... they recovered it after insurance covered the cost (after deductible). So they wouldn't return it because it was evidence. She (yes, she! A teenager!) was turned over by her Mom. Since she was a minor, they bargained down the charges. The police kept the evidence in case bigger charges were brought up. Then they kept it because heck, insurance already covered it. So last I heard, it was still "evidence" kept by the police. I'm sure at this point they've sold it off to make money, since we live in a commie state. It's been... geez.. pre-covid. Since she was a minor, we never got any compensation from her or her family, she got off with, I think probation. It was such a pain that we finally had to just let it go. Too many other things we had to do... broken glass, broken door latch, broken showcases, inventory, clean up... we lost a lot of money. The second break in, nothing was ever recovered. we just had to clean up and cover the costs.
That is difficult to take. I hope the insurance company made it worthwhile for the damages (but I'm sure they will/would make it up in premiums. Whenever juveniles are involved it usually becomes a mess.
Nope. Not only did we pay the 5k deductible both times, but our premiums went up. They got all of it back from us!! Between that and employees getting more and more demanding for money and special hours and free things, spending all their time on their phone, and just sucking us dry, it was time to hang it up. Luckily we did before gold and silver went crazy, and before lab diamonds really hit with the force they have now. The store was a wild ride, that I am certainly glad to be off! We still are in touch with the industry, and the stores right now are hurting. They are repricing literally on the spot, and people don't understand that it's not the price the store bought at, but the price it will take to replace the item. It's a rough business.