lol Keep trying to explain it to them. Some people are just technically challenged (and cant resist a hype train)...bless em.
This is one small cable company saying devices "MAY" need to be restarted if they freeze/crash. Restarting your device is always the first step of any tech support call. It doesnt mean they just pushed an update onto your device.
So its a small cable company trying to mitigate 1million tech support calls in 1 hour from people with certain hardware that "MAY" freeze for any number of 9000 possible reasons.
Yeah I’m technically challenged, except I have 25 years of IT and experience with a focus on security and in all my years I’ve never been told that an emergency broadcast should require a reboot to return to functionality (except when a patch of some sort has been pushed that required a reboot to finish) optimum serves a densely packed area and has exclusivity in some areas due to corrupt towns cutting shady deals.
Nothing wrong with you speculating. It's a bit odd, but it says "may require" as in not definitely. Most people wont reset at all. Apparently the FEMA warning doesn't say anything about restarting devices. So 99% of people won't restart.
To me it sounds like they are just prepping for the onslaught of tech support calls all at the same time. If you called them they will probably have the usual recorded message to try rebooting before you join the 4 hour queue for tech support. That doesn't mean they just did anything to your device, it's just a standard tech support thing.
Millions of devices out there, and the number of combinations of cheap chinese hardware and possibly buggy software are almost infinite. Some of these "may" have issues. Comcast is just hoping their tech support department doesn't get overloaded.
But you do you. A day without internet isn't a bad thing.
Can the Emergency system be used to download software onto our devices?
IF yes, maybe everybody should unplug and/or turn off their devices for this time period?
lol Keep trying to explain it to them. Some people are just technically challenged (and cant resist a hype train)...bless em.
This is one small cable company saying devices "MAY" need to be restarted if they freeze/crash. Restarting your device is always the first step of any tech support call. It doesnt mean they just pushed an update onto your device.
So its a small cable company trying to mitigate 1million tech support calls in 1 hour from people with certain hardware that "MAY" freeze for any number of 9000 possible reasons.
Yeah I’m technically challenged, except I have 25 years of IT and experience with a focus on security and in all my years I’ve never been told that an emergency broadcast should require a reboot to return to functionality (except when a patch of some sort has been pushed that required a reboot to finish) optimum serves a densely packed area and has exclusivity in some areas due to corrupt towns cutting shady deals.
Nothing wrong with you speculating. It's a bit odd, but it says "may require" as in not definitely. Most people wont reset at all. Apparently the FEMA warning doesn't say anything about restarting devices. So 99% of people won't restart.
To me it sounds like they are just prepping for the onslaught of tech support calls all at the same time. If you called them they will probably have the usual recorded message to try rebooting before you join the 4 hour queue for tech support. That doesn't mean they just did anything to your device, it's just a standard tech support thing.
Millions of devices out there, and the number of combinations of cheap chinese hardware and possibly buggy software are almost infinite. Some of these "may" have issues. Comcast is just hoping their tech support department doesn't get overloaded.
But you do you. A day without internet isn't a bad thing.
FEMA website says nothing about a reboot.