For me, the next step would be hearing, “what do I need to learn so this doesn’t happen to me again?”.
I applaud this man, though. Once we’ve made a mistake we can’t undo the consequences. All we can do is frankly admit our error, and try to mitigate any damage we may have caused.
I can't say I applaud him for trying to cover his own ass. His whole talk sounded like he was making excuses for what he did, but realizing, gosh darnit, that he was just plain wrong. Yeah, if I could tell it was all a bunch of crap, he should have been able to.
I’m sorry is a great starting point.
For me, the next step would be hearing, “what do I need to learn so this doesn’t happen to me again?”.
I applaud this man, though. Once we’ve made a mistake we can’t undo the consequences. All we can do is frankly admit our error, and try to mitigate any damage we may have caused.
I can't say I applaud him for trying to cover his own ass. His whole talk sounded like he was making excuses for what he did, but realizing, gosh darnit, that he was just plain wrong. Yeah, if I could tell it was all a bunch of crap, he should have been able to.