That protest probably didn't go beyond the employee complaining about a rude customer in the break room, and they maybe told their supervisor and it stopped there. I know this because I work retail. If it was something we could solve at the store level we did, if it was something corporate did there was very little we could do.
To actually complain contact their corporate offices or go on their facebook pages social media etc.
Dinesh D'Souza has a story about this when Costco stopped carrying his book, what got Costco's attention was when angry people started review-bombing everything on their website.
Yeah I've worked retail or customer service for over 30yrs.
The woman in the store would have been more effective if she had simply asked the employee for a phone number or an email she could use to contact someone about carrying Mike's products again.
All she did was make more work for a cashier who might even be a conservative , and like I said it probably went nowhere.
When I worked customer service for a well known catalog company we could do a lot to accommodate a customer.
The nicer the customer the better the accomodation. I still resolved the rude customers issues but they got the bare minimum.
People think they always have to be Karens to get anywhere, the truth is that it goes nowhere at least with me.
If you think so. With the rude ones I listen and apologize and let them complain, if I can make it right i do. I'm very good at my job and friendly with customers, but sometimes you just get that one person who is looking to take their shitty day out on someone else. I also tell them when my manager is working and offer the phone number so they can call when she's there. They never call.
If you continue after I've done everything possible try making the wheels squeak and are rude and obnoxious causing a disturbance I can and will call the police to have a disruptive customer removed. I've done it before and I will do it again. I will always do my best and help, but there are those rare exceptions, especially when I feel threatened.
That protest probably didn't go beyond the employee complaining about a rude customer in the break room, and they maybe told their supervisor and it stopped there. I know this because I work retail. If it was something we could solve at the store level we did, if it was something corporate did there was very little we could do.
To actually complain contact their corporate offices or go on their facebook pages social media etc.
Dinesh D'Souza has a story about this when Costco stopped carrying his book, what got Costco's attention was when angry people started review-bombing everything on their website.
Yeah I've worked retail or customer service for over 30yrs.
The woman in the store would have been more effective if she had simply asked the employee for a phone number or an email she could use to contact someone about carrying Mike's products again.
All she did was make more work for a cashier who might even be a conservative , and like I said it probably went nowhere.
When I worked customer service for a well known catalog company we could do a lot to accommodate a customer.
The nicer the customer the better the accomodation. I still resolved the rude customers issues but they got the bare minimum.
People think they always have to be Karens to get anywhere, the truth is that it goes nowhere at least with me.
Squeaky wheel gets the greasing.
Make ALL the wheels squeak.
If you think so. With the rude ones I listen and apologize and let them complain, if I can make it right i do. I'm very good at my job and friendly with customers, but sometimes you just get that one person who is looking to take their shitty day out on someone else. I also tell them when my manager is working and offer the phone number so they can call when she's there. They never call.
If you continue after I've done everything possible try making the wheels squeak and are rude and obnoxious causing a disturbance I can and will call the police to have a disruptive customer removed. I've done it before and I will do it again. I will always do my best and help, but there are those rare exceptions, especially when I feel threatened.