How is the internet speed where you are?
Is something afoot with providers? Any advice on boosting reliability?
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Do you have the router/modem from the cable company? those for the most part are garbage. Get your own (you can usually get a list of supported modems/routers from your ISP, internet service provider) We're in central Kentucky so we're limited to Spectrum and Windstream, gotta get on the waiting list for Starlink but that's not expected to come here till next year sometime.
I’ll try new router. Perhaps that will help
If you're using a cable provider's service, make sure you get hardware that's compatible with their network. Read about DOCSIS here:
https://cordcutting.com/isp/docsis/
Will do!