I've been a happy ebayer for 17 years. Recently they added a new security verification process and I got locked out of my account. No way of getting through to them, so asked someone to send them an email explaining my problem.
After a lot of hassle I managed to speak to someone: No smart phone, no way of getting into my account. Byeeee.
This is the start. More places going cashless in the UK. If you don't comply you are out of the system.
We have two-factor verification for a credit card and it calls our landline with a robovoice that reads out the number. It was optional and I can sort of see the point of having extra security.
I do have concerns that it's going to be made mandatory AND it will be tied to having not only a smart phone but one that's connected to the internet. Our phones are talk-and-text only. I have a bit of resentment about being forced to pay for something that I neither want nor need, just to be able to access my own things - like my bank account.