News flash: Lowe’s has the same policy. Employees are are not allowed to follow customers (anyone in the store who is not an employee) or approach them or touch them regarding theft or violation of any law. “Run, Hide, Fight” is the only exception.
The reasons are almost innumerable, but legal repercussions are among the most critical. LE are free to use discretion and allow citizens in the community to help. But Lowe’s policies govern Lowe’s and their employees to protect both employees and customers.
News flash: Lowe’s has the same policy. Employees are are not allowed to follow customers (anyone in the store who is not an employee) or approach them or touch them regarding theft or violation of any law. “Run, Hide, Fight” is the only exception.
The reasons are almost innumerable, but legal repercussions are among the most critical. LE are free to use discretion and allow citizens in the community to help. But Lowe’s policies govern Lowe’s and their employees to protect both employees and customers.