Elon Musk agrees with Scott Jennings' reformation proposal on H-1B visas
(twitter.com)
The Musketeer
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Companies fronting the customer service make a huge mistake by cheaping out on phone line bandwidth. Our internal IT "helpdesk" was moved to the Philippines and nobody could understand what they were saying. Then the audio quality was upgraded and it made a big difference. They still had accents but at least I could understand what they were telling me to do.
Very good point. This is also one of my complaints: that phone set developers have spent more attention to providing computer bandwidth than audio fidelity. Cellphones, for example, have terrible acoustics for hearing the other party. The old Bakelite handsets of dial phones were better shaped for hearing than anything provided today.