Before anyone lumps her in with all the lazy abusers, let me tell you she is not. She always has picked up and done others work to ensure jobs were done. Her work ethic is impeccable. I’m hoping she will be given another spot during the downsizing as there are a few good men/women who we need to continue in whatever remains.
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Not all work is an easy hour by hour thing.
Sometimes if you are in development, you can butt heads with an issue or bug for days before finding a solution.
Not all work is the same, and some people are bad at bullshitting 5 things for an arbitrary list.
You simply note that you're working on bug. I was employed for over 50 years. I have a vague idea how work proceeds.
I.e. "3 hrs finding work around for bill gates' stupid macro"
Or "2 hr required attendance meeting to hear pep talk on new global initiative from ceo and vp's. No questions allowed. No information imparted."
Or "4 hrs on phone being transfered to 8 different navy offices to find out why employee locked out of compter"
Or "spent hour hunting personnel in hanger to tell base commander why he was sitting at Pentagon and saw one of our birds flying down the Potomac"
Or "spent 6 hours sorting out a controlled document, typed and downloaded without permission, by an engineer who put a return at the end of each line. Spent one hour explaining to said engineer what he did. Colorful language takes time."