238 Business owner encourages hiring older, hard-working, men & women with expertise learned through years of effort to impart knowledge and skills to the younger generations before they die out. Hire them as instructors not labor. Watch the video! (gab.com) posted 1 year ago by CasuallyObservant 1 year ago by CasuallyObservant +238 / -0 87 comments share 87 comments share save hide report block hide replies
Yeah, try that and see how management likes the idea of "being mean" to the end-user. They're emotionally fragile when they're told they're wrong.
I agree that putting the bad news tactfully is the right thing to do, and I practice that. But there is no solution unless and until they understand.
I presume you are saying the end-user is emotionally fragile. Or would it be management? Indeed, a problem...