Amazon, I know they deliver to your house but can we get back to stores? And leave Amazon. Store employees actually send customers to Amazon and tell customers we dont carry that.
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We were in the jewelry business, so we gave information to make people comfortable with the product and so we could sell it to them. The amount of false information surrounding the product is ridiculous (no! It's not worth it to us to switch your stone! And any reputable jeweler won't do it... it's not worth being closed and sued for your measly under 2k stone!! Although in the case of an imminent divorce, one party or the other will ask us to change it out to a CZ beforehand) People take advantage of you for sure.
Jewelry, I understand, has a high markup for retail sales. And lab grown diamonds seem to be a choice for "cheaper diamonds" and a lot less expensive!
Not high enough of a markup!! We needed extra security, upgraded cameras, security not tied to the electricity so someone couldn't turn off the power and break in... plus we needed big safes, trustworthy employees, shatter proof showcases... so much extra money goes into keeping the inventory safe. Plus extra insurance. We had two break ins. Insurance doesn't like to pay. We lost more than product. The police recovered some of the stolen items and they keep it as "evidence" and we never saw it again. There is way too much expense in the business. We just finally got tired of it and had to close.
That is a shame, especially with the police keeping the recovered items from a burglary. Which should have been returned when the case was completed. I would check with them, make sure the case is completed and see if your merchandise can now be returned.
Remember, as Trump has said many times: when you catch the theif, the diamonds are not kept by the theif-they are returned to the owner. (not an exact quote).
It's an endless cycle with the evidence... they recovered it after insurance covered the cost (after deductible). So they wouldn't return it because it was evidence. She (yes, she! A teenager!) was turned over by her Mom. Since she was a minor, they bargained down the charges. The police kept the evidence in case bigger charges were brought up. Then they kept it because heck, insurance already covered it. So last I heard, it was still "evidence" kept by the police. I'm sure at this point they've sold it off to make money, since we live in a commie state. It's been... geez.. pre-covid. Since she was a minor, we never got any compensation from her or her family, she got off with, I think probation. It was such a pain that we finally had to just let it go. Too many other things we had to do... broken glass, broken door latch, broken showcases, inventory, clean up... we lost a lot of money. The second break in, nothing was ever recovered. we just had to clean up and cover the costs.