How can you "choose" to call tech support and sidestep the AI support program/tree and speak to a native English speaker that resides in the Continental US?
Oh please tell us the ways...
Or at least post a list of major companies that have shut down pajeet call centers AND reshored them with Americans that clearly speak English - while paying them more than flipping burgers, bennies, workers comp, insurance etc etc...
Ain't happening.
Anyone who runs their own company or did before they wrecked it in 2008...2015...2020... Knows things would have to get MUCH worse financially before that's even a remote possibility... They're not going to pay $40k+ for something that makes zero dollars...
AND consumers are shit. All this focus on "the customer experience" is fake and ghey nonsense we never had before circa 2005. Whiney public expects WAY too much from products... send it back, try fixing it yourself or just throw it out. Not Goodwill, not a yard sale... trash.
You said "everybody hates it". So why surrender to it so easily then? You're already saying that the public doesn't want human customer service to be replaced by ai. This is that beginning of the battle. Don't throw up the white flag already. We had D.E.I. forced onto us, and we've turned the tide in that battle. We've had transmania forced upon us and that tide has turned too because of what you said that "everybody hates it."
Don't really care THAT much - because I'm from the school of, just get out of the way I'll fix it myself or just throw it the F out vs being on hold for 2hrs and getting hung up on because they're suddenly closed until Monday - or they just suck.
If that's "surrendering" or whatever, then so be it. Like I mentioned before, free/endless customer service wasn't a thing until they needed to create more rock washing busy work jobs for those who don't actually produce anything anyway. C19 essential vs nonessential shed some serious light on who's pulling weight and who isn't...
Best of luck championing customer service or whatever you're doing 👍👍👍
Orly?
How can you "choose" to call tech support and sidestep the AI support program/tree and speak to a native English speaker that resides in the Continental US?
Oh please tell us the ways...
Or at least post a list of major companies that have shut down pajeet call centers AND reshored them with Americans that clearly speak English - while paying them more than flipping burgers, bennies, workers comp, insurance etc etc...
Ain't happening.
Anyone who runs their own company or did before they wrecked it in 2008...2015...2020... Knows things would have to get MUCH worse financially before that's even a remote possibility... They're not going to pay $40k+ for something that makes zero dollars...
AND consumers are shit. All this focus on "the customer experience" is fake and ghey nonsense we never had before circa 2005. Whiney public expects WAY too much from products... send it back, try fixing it yourself or just throw it out. Not Goodwill, not a yard sale... trash.
I am available for parties, BTW...
u/#catdance
You said "everybody hates it". So why surrender to it so easily then? You're already saying that the public doesn't want human customer service to be replaced by ai. This is that beginning of the battle. Don't throw up the white flag already. We had D.E.I. forced onto us, and we've turned the tide in that battle. We've had transmania forced upon us and that tide has turned too because of what you said that "everybody hates it."
That's all I'm saying.
Dunno dude.
Don't really care THAT much - because I'm from the school of, just get out of the way I'll fix it myself or just throw it the F out vs being on hold for 2hrs and getting hung up on because they're suddenly closed until Monday - or they just suck.
If that's "surrendering" or whatever, then so be it. Like I mentioned before, free/endless customer service wasn't a thing until they needed to create more rock washing busy work jobs for those who don't actually produce anything anyway. C19 essential vs nonessential shed some serious light on who's pulling weight and who isn't...
Best of luck championing customer service or whatever you're doing 👍👍👍