Remember Go Paperless?
(media.greatawakening.win)
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Haha, every month to this day my bank asks me to go paperless with the bank statements, with the "paperless" option prefilled. I rejected everytime. It's a game at this point, but the main reason is that if I unfortunately die, at least my next of kin will be aware of my accounts.
Ditto. It's very simple. "Going paperless" increases their convenience, not yours. I have noticed a lot of movements in the banking industry, and they all come down to making business more convenient for the bank by pushing the work onto the client. Yeah, I can do ever so much more electronically, but I prefer to show up in person and have the clerk do the work. I notice banks having few staff to serve patrons, and it becomes very clear that customer service is not really their guiding principle.
Also, if I have to do business with someone by making an internet account with them, that is a put-off for me. I just don't want to mess around with usernames and passwords.