I ordered a meat and cheese gift box from Hickory Farms to be delivered to my sister and husband on the west coast. I added a gift message in the options box on the website. I used every character space available writing Christmas and congratulations messages followed by, "Love, (spouse and I) LGBFJB".
An employee deleted our entire message and entered, "From (name on credit card)", excluding spouse's name and any of our personal holiday greetings and congratulations messages.
When I emailed Hickory Farms about the changed message, their first email response was, "Sorry. We'll try to do better."
Following up, I told Hickory Farms their gift message option does not say, "If Hickory Farms approves your message, we will include your message with the gift box." When I questioned why it is okay for an employee to decide what message I send to the recipient, Hickory Farms replied, "Sorry. We'll give you a 10% credit."
I responded with keep your 10%. Explain to me how censorship of our heartfelt message was deleted and how an employee is allowed the discretion of completely removing my spouse's name as a gift giver is okay? I told them I want a call from the manager. As of now, no call from a manager. A 10% credit has been applied.
As President Trump stated, "Everything woke turns to shit." Hickory Farms just lost a customer. I would bet money had my Christmas message ended with LGBTQ+ instead of LGBFJB, the message would have been sent without censorship.
Thank you. I will give the company a couple of days to call me per my request, and if I do not hear from them, I will contact BBB.
BBB sucks. Make a voodoo doll
Lmao good stuff🐸👌
Well, u/amarQ144 , does this qualify as a voodoo doll? 😄
A coupla big needles and you are in business!
Am practicer of voodoo. Can confirm.
Actually, surprisingly, 5 years or so ago, I had a problem with ATT billing, of course, doesn't everyone? I contacted the BBB explained the situation and within 3 days my bill was wiped clean. Originally, when we cancelled their internet service over the phone, the lady said our final bill would be 23 cents, we get the bill and it's like 32 dollars or something, anyway they wiped it clean after we complained. I haven't used them for other issues with other companies but one time they worked.
Wonder if that would work with the IRS, kek...
Yes. BBB is just another fake institution owned by the businesses who pay fees to be able to control the way their profile looks. Worthless and Fake.
Seconded They will wipe their ass with the BBB complaint. Don't buy from them again and spread the word.
Just send them anthrax
Ummmm Yeah... Good idea
But would that be their
Summer Spring
Or Winter
Anthrax Log ?
Kek ! Honk! Honk!
We don't need no anthrax. We got memes and social media!
Dispute the charge with your credit card company. The seller didn't send the item you wanted as you ordered it. Make them eat the loss.
If enough people do this, the credit card company will charge them higher fees to offset the refunds.
Yup they changed your order. You did not get what you paid for. They falsly charged ur card.