When I worked in retail, our " loss prevention team" told us to never try to stop shoplifters ourselves. They said there was too much chance that we would get hurt (putting the store at risk of paying workers comp or being sued by the employee) or the shoplifter would get hurt and sue the store.
So the stores have determined they have less to lose by letting the shoplifter go (and giving all the videos/info they have of them to the police) than they do by letting employees stop the shoplifter.
Yep. That's the stance I've experienced most frequently. I agree with needing to keep employees safe, I just wish the stores would crackdown on the shoplifting.
When I worked in retail, our " loss prevention team" told us to never try to stop shoplifters ourselves. They said there was too much chance that we would get hurt (putting the store at risk of paying workers comp or being sued by the employee) or the shoplifter would get hurt and sue the store.
So the stores have determined they have less to lose by letting the shoplifter go (and giving all the videos/info they have of them to the police) than they do by letting employees stop the shoplifter.
Yep. That's the stance I've experienced most frequently. I agree with needing to keep employees safe, I just wish the stores would crackdown on the shoplifting.