It was personal experience on a corporate level and it was system wide for them. When I read this article I thought it reached more than listed in this article.
I’ll attach the notice receive tommorrow when I get in office
We are currently experiencing issues with access to our ACH, RTP, and wire capabilities in online and mobile banking. With the final Same Day settlement ACH processing window at
2:30, Same Day ACH (ACH transactions scheduled with today's effective date) will not process.
Same Day ACH and scheduled ACH transactions will not process today. Because the deadline has passed, Same Day ACH payments will reflect a status of "Approval Window Passed". In order for these batches to get released for processing with tomorrow's date, you will need to follow the below steps once Payment Center is available:
• Select the dropdown arrow under "actions" next to the payment and select Unapprove.
Select the dropdown arrow under "actions" next to the payment and select modify.
• Select a new effective date (must be 10/11/23 or later).
• Click submit.
• If the payment requires approval, an approver will need to login and approve the payment before it will be transmitted for processing in the next scoop.
For any ACH that must go out today or for wires/RT payments that must be sent immediately, you may alternatively use a wire PIN (if applicable) to do a phone-in wire or visit a branch to request the wire. Please make sure you have not submitted the payment in payment center before sending the payment again or you risk sending duplicate payments.
We are working to resolve the issue as quickly as possible. Please contact Treasury Management Client Services at 800-480-4862 with any questions you may have. We apologize for any inconvenience this may cause you.
I'm on the phone with them now....Once I read that announcement....I copied and pasted it to a word document out of an "abundance of caution". The messages / announcement in their portal is gone, I assumed that I'm an idiot. So i called them and said hey, where did this message go? They said oh we removed it. I said that glitch you had delayed payment to my employees, My boss thinks it's my fault, Can you help me save my job by sending me something official or by reinstating that announcement. Will provide as soon as received.
So that was the Huntington thing….. our payroll was delayed about ten hours. Others were effected differently, but I had employees waiting for paychecks entirely out of my control. Frightening.
It was personal experience on a corporate level and it was system wide for them. When I read this article I thought it reached more than listed in this article.
I’ll attach the notice receive tommorrow when I get in office
I couldnt archive downdetector so I'm doing it another way...
(October-11-2023) Recorded Outage Heat Map of Huntington Bank Nationwide
https://files.catbox.moe/jj5p0x.png
https://downdetector.com/status/huntingtonbank/map/
(October-11-2023) Recorded Outages Throughout The Day of Huntington Bank
https://files.catbox.moe/2r7cc8.png
https://downdetector.com/status/huntingtonbank/
Copied and pasted as promised:
We are currently experiencing issues with access to our ACH, RTP, and wire capabilities in online and mobile banking. With the final Same Day settlement ACH processing window at 2:30, Same Day ACH (ACH transactions scheduled with today's effective date) will not process. Same Day ACH and scheduled ACH transactions will not process today. Because the deadline has passed, Same Day ACH payments will reflect a status of "Approval Window Passed". In order for these batches to get released for processing with tomorrow's date, you will need to follow the below steps once Payment Center is available: • Select the dropdown arrow under "actions" next to the payment and select Unapprove. Select the dropdown arrow under "actions" next to the payment and select modify. • Select a new effective date (must be 10/11/23 or later). • Click submit. • If the payment requires approval, an approver will need to login and approve the payment before it will be transmitted for processing in the next scoop. For any ACH that must go out today or for wires/RT payments that must be sent immediately, you may alternatively use a wire PIN (if applicable) to do a phone-in wire or visit a branch to request the wire. Please make sure you have not submitted the payment in payment center before sending the payment again or you risk sending duplicate payments. We are working to resolve the issue as quickly as possible. Please contact Treasury Management Client Services at 800-480-4862 with any questions you may have. We apologize for any inconvenience this may cause you.
Would it be possible to upload the PDF/Article in https://catbox.moe or does it give away too much info about your company?
I'm on the phone with them now....Once I read that announcement....I copied and pasted it to a word document out of an "abundance of caution". The messages / announcement in their portal is gone, I assumed that I'm an idiot. So i called them and said hey, where did this message go? They said oh we removed it. I said that glitch you had delayed payment to my employees, My boss thinks it's my fault, Can you help me save my job by sending me something official or by reinstating that announcement. Will provide as soon as received.
So that was the Huntington thing….. our payroll was delayed about ten hours. Others were effected differently, but I had employees waiting for paychecks entirely out of my control. Frightening.
Could you take a picture of the article and black out your company's name if it's in there?
You could upload the picture onto https://carbox.moe as well
That is absolutely crazy
The cliff is close although many just see the bushes in the way.