A Great Awakening.
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I never would want to seem disrespectful to Mike who's a great patriot and entrepreneur and a winner at overcoming challenges in life. Still, my answer to the OP question is "A neck ache and a wicked night of insomnia."
I returned it after one miserable night of loud squeaking in my ear with the chunks sliding across each other, and constantly having to reposition them every time I moved from my side to my back, etc. It holds its shape like Mike says; but the shape for side sleeping is different from the shape for back sleeping.
My favorite pillow of all time is my $40 TheraPedic I bought the next day. Combo of ventilated memory foam and regular foam, with nice gentle yet firm cervical curvature. Give it a try, patriot
But.... how many pillows have a 15 year warranty? That's where the difference is made. It's like buying a nikon scope and a vortex scope. Nikon you'll save some money for a decent scope, vortex you pay more but you have a lifetime warranty no receipt needed. If they can't fix it they replace it for free. If they don't make that product anymore they give you the next best one.
Nothing wrong with Mike, his company, his warranty, etc.
I just don't need a 15-year or even lifetime warranty on something I can't use.
I know I'm not the only person unable to use his pillow. It's OK, I got me a good one, and he got him a million other customers. Win-win on the .win!
True true. Not everyone's body is the same. I happen to really like mine so it was easily worth the money. I did notice a big difference when I switched from a looser fitting pillowcase to a very tight fitting pillowcase. It holds its form a lot better.
Did you put it in the dryer on high before you used it per the directions? Just curious.