I have to upload ID and answer a bunch of questions to even get to the log in page. I don’t even have the option to cancel unless I do exactly what they say.
They say within 5 days they’ll decide whether to keep me as a customer or not. I barely use PayPal, so I’m obviously on some kind of list.
Either that, or they’re keeping people from cancelling by making it laborious to even log in.
Dear Fren, I just initiated an « erase data then close account » procedure. Your post is the straw that broke the camel’s back.🙏🏻
They are harvesting as much data as possible as a last ditch effort to save themselves financially. Hence the id. If they are gonna cancel it anyways, then absolutely dont give them a picture of your id.
Just because your account is deleted/terminated/offline, doesnt mean they dont retain your data. They definitely do.
If you email their technical support line directly with a request for them to terminate your account, I think they are required to do it for you. Not entirely sure.
It sounds like it would be a safe bet to close the bank account / credit account attached to a paypal account just to be sure.
^ This.
I got a follow up to a data deletion request that included caveats. They even say they only delete some of your data.
You may want to look into filing a complaint with your state's attorney general.